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Return Request Form

Green Paper Products Return Policy

"When you’re happy, we’re the happiest."

First time ordering? Unsure if you picked the right product? Click here to order FREE SAMPLES first.

New and unopened merchandise can be Returned within 120 days after purchase, subject to a 20% restocking fee. Purchaser is responsible for return shipping.

Damaged or defective products, or incomplete order, must be reported within 10 Business Days for replacement or refund.

Order Cancelation: Orders can be canceled within 30 minutes after ordering. After this time, orders are sent to the warehouse for fulfillment, and may not be able to be canceled. Call 877-341-5464 or email to cancel your order.

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How to return items:

  1. Notify us: first at (877) 341-5464 toll free you would like to return products. You may also email

  2. Include: “original packing list” or clearly identify “your order number” so your refund can be applied to original form of payment, along with products.

  3. Return to:
    Green Paper Products, LLC
    225 Alpha Park
    Highland Heights, OH 44143

Return Shipping: Return shipping is the responsibility of the purchaser. Items may be shipped using the carrier of your choice.

Refund: Your payment will be refunded less the 20% restocking fee.

Damaged or Defective Orders: If your order is damaged or defective you must notify our office within 10 business days after delivery by calling (877) 341-5464 toll-free. You may also email and we will provide a replacement. Damaged or Defective items will be replaced, unless they are out of stock or unavailable, in which case a refund will be provided.

“96% of Green Paper Products customers would recommend us to their friends, but we haven’t given up on the other 4%.” ~ShopperApproved

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Customer Reviews