HomeFrequently Asked QuestionsFrequently Asked QuestionsOrdering & ShippingWhy am I not able to re-purchase some of my orders? What is your shipping policy? What are your payment methods? What if I am tax exempt? Returns & CancellationsWhat is your return policy?How can I change my order?How much is return shipping? Product QuestionsHow do I match my cups with lids?Can I order sample products?What makes a product compostable?Do your products contain PFAS?How do these products help the environment?Eco-Friendly MaterialsWhat is PLA? What is sugarcane bagasse?What is bioresin?Certifications & StandardsWhat makes a product certified compostable?What does it mean to be BPI Certified?What is the Compost Manufacturing Alliance?Composting & RecyclingWhat is composting? What is a commercial composting facility? How do I find a composter in my area? Still Have Questions?If you still have questions or need additional assistance, send us a message and we’ll be in contact to assist you.Contact Us
Ordering & ShippingWhy am I not able to re-purchase some of my orders? What is your shipping policy? What are your payment methods? What if I am tax exempt?
Returns & CancellationsWhat is your return policy?How can I change my order?How much is return shipping?
Product QuestionsHow do I match my cups with lids?Can I order sample products?What makes a product compostable?Do your products contain PFAS?How do these products help the environment?
Certifications & StandardsWhat makes a product certified compostable?What does it mean to be BPI Certified?What is the Compost Manufacturing Alliance?
Composting & RecyclingWhat is composting? What is a commercial composting facility? How do I find a composter in my area?
